MM
Mumbi M

1 reviews | Active since Nov 2015

18 Nov 2015, 12:21

Failure to Repair

I handed in my still functioning Sony M2 Aqua for repair for what I thought was a software a problem and the flap was broken and the speaker sticker was off, Less than 3 days later I receive phone-call telling me to fetch my phone and get told its water damaged and beyond economic repair? How? Is it too expensive to repair because it's still on warranty?

0
Replies (1)
Vodacom
Vodacom's reply18 Nov 2015, 20:17
Official
Hello Mumbi41,

I'm terribly sorry to hear of the bad service you received.

Please note that a consultant will make contact with you in due course to assist with your complaint.

Regards

Consumer Website Team