Failure to provide copy of Contract

I've requested a copy of my current cell contract with Vodacom on the 11th December 2015. Confirmation email notes 7-day waiting period, which as come and gone. <br> <br> Today is a full blown month since this request was made and have not received anything yet. 3 phone calls following up, followed by excuses as always with no action. <br> <br> My Galaxy S4 is damaged and needs to be repaired, but I can only have this done provided I have a copy of Contract. I purchased this cell contract online and only received and invoice when purchased. <br> <br> One would think information like this would be at Vodacom's fingertips, since it is on their servers. This is my second complaint on this forum and still not have received any documentation. <br> <br> Vodacom, as always you are quick to charge and debit as you see fit, yet utterly fail in being there for the customer, especially on simply requests like these. <br> <br> My 3rd call was made to Vodacom today with the same excuses as always - I have informed Customer Support that If I do not receive documents by Wednesday, Stop order on Debits will be in place and you can shove the contract someplace caring to you. <br> <br> Never a Vodacom deal ever again. Stay away!