1 reviews | Active since Aug 2016
Failure to provide a copy of a valid contract and itemized billing
<p>I have been requesting Vodacom since April 2016 to provide me with a copy of a valid contract for my cell phone and they have not provided it to me to date hereof. Vodacom did however provide me with a copy of a very old and expired contract. I have also been requesting Vodacom for over a month for itemized billing and they have not provided me with the same to date hereof. I need these documents urgently and I receive absolutely no help from Vodacom.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
