Failure to Port (still)

After logging my first complaint, regarding the failure to port and activate my account, on Thursday 7th I was contacted by a consultant on the Friday morning to confirm the number I was trying to port. He then contacted me again midday to confirm something else. These 2 interactions left me feeling positive that we were making progress after a week of getting no where with online activations. Post the 2nd call on Friday I never heard back from him again, with the issue remaining unresolved. This process has now been on going since the 30th April and currently I am still on Cell C, where I simply think I should remain!!!