Failure to port

Hi. In the past two weeks I have been trying to port my Telkom mobile number, ********** 408, to Vodacom. The process was done at Vodacom mall of Africa at Midrand. I was told that the process would be complete after a few hours. A week went past without that happening. Last week, on the 21st May, I did the same at vodacom4u shop at mall of the north, Polokwane. Telkom approved, the application was done and I was again told that it'll be finalised within a few hours. Nothing has happened so far. Please assist.