Failure to Migrate Account

I upgraded my account to a Smart L with an iPhone 6 on 7 April 2015 at CelluCity in the V7A Waterfront. The old contract was the Blackberry Talk 100, which is wholly unsuitable for an iPhone.<br> <br> I was told the account would automatically migrate on 1 May 2015. It has not and I am still on the Blackberry Talk 100 package and currently paying for data per MB. I called Vodacom to find out what happened and was told that they would log a call about it but that the migration can only occur on the 1st of the month and therefore it will only take place on 1 June. I was also told that nothing can be done to rectify the error on Vodacom's part either until 1 June.<br> <br> As a result I will continue to pay astronomical data charges for the month of May due to a failure on the part of Vodacom to properly migrate the contract. <br> <br> This is unacceptable and since I have a debit order in place I am not in a position to withhold payment of any data charges that I incur for the month of May. I have to use data for work emails and a left with little alternative.<br> <br> Vodacom is shocking.<br>