JW
John W

1 reviews | Active since Oct 2011

02 Apr 2016, 09:28

Failure to login to MyVodacom after 3D migration

I have had the horrible experience of trying to re-instate my login My Vodacom after being put onto the 3D billing system. <br> Query *** has been escalated, I have been told its fixed, but its not. I have in all spent hours waiting to get hold of Vodacom's Customer Services on 082111 to tell them its not fixed. Their centre is inadequately staffed. I cant even get through to them now to tell them the shocking level of service received

0
Replies (1)
Vodacom
Vodacom's reply02 Apr 2016, 09:54
Official
Hello wilsonjl,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
LA, Vodacom Consumer Website Team