JW
John W
1 reviews | Active since Oct 2011
02 Apr 2016, 09:28
Failure to login to MyVodacom after 3D migration
I have had the horrible experience of trying to re-instate my login My Vodacom after being put onto the 3D billing system. <br> Query *** has been escalated, I have been told its fixed, but its not. I have in all spent hours waiting to get hold of Vodacom's Customer Services on 082111 to tell them its not fixed. Their centre is inadequately staffed. I cant even get through to them now to tell them the shocking level of service received
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Replies (1)Vodacom's replyOfficial
02 Apr 2016, 09:54Hello wilsonjl,
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
LA, Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
LA, Vodacom Consumer Website Team
Vodacom's reply02 Apr 2016, 09:54
Official
Hello wilsonjl,
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
LA, Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
LA, Vodacom Consumer Website Team
