BH
Byron H

1 reviews | Active since Jun 2010

03 Jul 2025, 21:16

Failure to launch

Guys, It can't be this difficult to upgrade an existing contract. I had to re-apply 4 times today. And everytime you reach a call center agent he deletes the order to get it on his name and it doesn't work. I'm going in circles. Please take my money. Get the confirmation department to contact me on order *** so I can get my phone please!

0
Replies (6)
Vodacom
Vodacom's reply04 Jul 2025, 07:51
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 
BH
Byron H's update04 Jul 2025, 08:16
Reviewer Update
I'm ready and waiting. Let's go
BH
Byron H's update04 Jul 2025, 09:19
Reviewer Update
Still nothing.
BH
Byron H's update04 Jul 2025, 10:18
Reviewer Update
Still Nothing
BH
Byron H's update04 Jul 2025, 11:11
Reviewer Update
Still nothing
BH
Byron H's update04 Jul 2025, 12:22
Reviewer Update
Shortly.....