FAILURE TO GET MY UPGRADE CELLPHONE

Hi<br> <br> You are my last hope<br> <br> Last month ( November) I was contacted by Vodacom Consultant to upgrade my cellphone Contract. all was set and was promised it will be delivered a week later at Germiston. It has been 2 month of unsatisfactory services with one after another Vodacom Consultant promising me a different story, every one I spoke (Vodacom) to wanted my alternative contact numbers because apparently the courier guys couldn't contact me. weeks on end it has been a hassle I had to call Vodacom to remind them and check my order. ( Their calls are recorded for quality services as they claim). <br> Tuesday (8/12/15) I was at Pretoria & I did the same thing and was promised by another Vodacom Consultant that my order is out for dispatch and it will be delivered on or before 5pm at Pretoria. On Wednesday (9/12/15) then guy from the delivery (RAM COURIERS) said he just got the parcel to be delivered the next day<br> my cell is 08/***6. I had to sacrifice my leave days at work waiting for a delivery which NEVER materialized<br> Order No: U910152<br> I am frustrated by Vodacom & RAM services