Failure to get fiber from Vodacom

What a hussel to get fiber connected through Vodacom. Installation was done on 16 November. Since that day my wife phoned the Vodacom call centre on a daily bais. Only empty promises of connection that will happen in 24 hours. How many 24 hours past since then. Yesterday she reported the problem on hellopeter Vodacom send an email promised the problem will be attended to. Today still nothing. Maybe we should rather go to a service provider that are prepared to really deliver a service. I will not recommend any one to sign up for Vodacom fiber rather make use of another company.