FAILURE TO FOLLOW UP ON PROMISES
<p>On 20 August 2016 vodacom promised to reactivate my account which would take between 2 to 5 hours.</p> <p>On 21 August 2016 vodacom again promised to reactivate my account which would take between 2 to 3 hours.</p> <p>On 22 August 2016 vodacom again promised to reactive my account which would take between 1 to 2 hours.</p> <p> </p> <p>My account has not been reactived and is still not reactivated.</p> <p> </p> <p>This is extremely bad service!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team