NC
Nicolaas C

1 reviews | Active since Feb 2014

12 Apr 2018, 10:35

Failure to Deliver

I must tell you you are the most atrocious COMPANY in SA right now. All you do is apologize instead of providing a service. Nick Cloete ********** . Ask a managers of sorts to call me! I have cancelled my upgrade and will go elsewhere!! Earlier this month you tried to rip me off 2Gigs of date and now you stuffed up my UPGRADE delivery, that i now had to cancel!!! The number in question is ********** 960. I WILL GO ELSEWHERE WHEN MY CONTRACT EXPIRES!! Bye Bye

0
Replies (3)
Vodacom
Vodacom's reply12 Apr 2018, 11:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Apr 2018, 14:50
Official

Good day Nicolaas,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Theo

NC
Nicolaas C's update12 Apr 2018, 18:04
Reviewer Update
Thank you for sorting my complaint. Rgds Nick