FAILURE TO CONTACT CUSTOMER AND TO TRANSFER LINES.

Forms were completed to transfer two (2) private lines to a business line.<br> I handed these documents into the Customer Care Midlands Mall, Pietermaritzburg on the 23rd October 2015.<br> I went into customer care on Thursday 12 November 2015 and spoke to Elvina. She promised me that the vetting will be done the same day as there was a backlog because of upgrade of their store.<br> Till today I have received NO feedback and the transfer STILL has not be completed.<br> <br> BAD BAD SERVICE.