HW
Hajira W
1 reviews | Active since Nov 2015
21 Oct 2025, 11:10
Failure to communicate with 3rd parties
Vodacom failed to inform VVM debt collectors that my outstanding balance of R9.10 was settled. They are bombarding me with calls and sms requesting a settlement letter from Vodacom.
Another hassle dealing with Vodacom and its 3rd parties.
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Vodacom's replyOfficial
22 Oct 2025, 08:35 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Oct 2025, 08:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team