1 reviews | Active since Mar 2012
Failure to collect device for two months
<p>I have sent Vodacom two requests to come and collect a device that i have mentioned that i need to recall and get another one. They have since failed to collect the device from me... Guess what they havnt stopped charging me for that device... Please assist!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Tendai,
Your query is resolved.
Regards,
Cassandra
Dear Tendai,
Your query is resolved.
Regards,
Cassandra