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Primmy M
1 reviews | Active since Oct 2019
22 Oct 2019, 03:56
Failure to cancel insurance
Took out insurance with vodacom , of which it was cancelled on the 9th September 2019 however they still debit my account and up to day , when I call in am told a story different story by each consultant ,they can’t cancel insurance for 2months
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Vodacom's replyOfficial
22 Oct 2019, 08:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Oct 2019, 08:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team