AB
Alvin B
1 reviews | Active since Aug 2011
05 Jun 2019, 12:16
Failure to assist with porting.
I have lodged a query with Vodacom. I sought to find assistance to port my contact number ********** 408 from Telkom mobile to Vodacom. It's been two weeks now without a solution. On Monday I got a call from a Vodacom consultant who said that he'd be consulting with the technicians to check what the problem could, to date I've not heard from him. Please assist, never expected this to be a tedious process.
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Vodacom's replyOfficial
05 Jun 2019, 13:43 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jun 2019, 13:43
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team