Failure to action request to Port Out

Good day,<br> <br> I have been trying for three days to Port my number out of Vodacom. When I first phoned the Vodacom customer care line and was told that Vodacom could not assist me and that I should contact the Mobile Service Provider to which I would like to port my number. <br> <br> I phoned a second time and was then advised that Vodacom has a number porting contact centre. <br> <br> I have since sent requests to port out twice. In both instances I have received a message response from Vodacom stating that my request to port out has been cancelled. This cancellation message was received regardless of whether or not I confirmed my request to port out.<br> <br> I am unsure how to proceed now. No person who I have spoken to through the Vodacom call centre has been able to assist me.<br> <br> Regards,<br> <br> Megan