rK
riaz K
1 reviews | Active since Feb 2015
21 Sept 2020, 09:29
Failure from vodacom
Good day. I have been disconnected once and again yet i am in no arrears. Its been a week since last disconnection. The person that contacted me last from vodacom promised to resolve this issue and has failed to come back to me. VODACOM!!! PLEASE EXPLAIN WHAT THE HELL IS GOING ON WITH YOU GUYS TO KEEP DISCONNECTING ME WEEKLY. I NEED TO USE MY PHONE URGENTLY TODAY AND I AM PAYING FOR SERVICES. EXPLAIN YOURSELVS AS I AM NOW FRAUSTRATED AND WILL LIKE TO EXPOSE THIS ON SOCIAL MEDIA
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Replies (2)
Vodacom's replyOfficial
21 Sept 2020, 10:53Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Sept 2020, 10:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
21 Sept 2020, 10:53Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply21 Sept 2020, 10:53
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team