Failuare to cancel contract by Vodacom

<p>I informed Vodacom to terminate my services (contract) and retain my cellphone number as a prepaid line. A months calendar notice was given to Vodacom and my contract was cancelled. The number was reactivated as a contract again instead of it being changed to prepaid as I requested. When I found out it was activated as a contact again, I informed them that this was not what I asked for, which resulted in Vodacom cancelling the contract again and still did not rectify the error they made, to change the contract line to prepaid. The last statement / invoice i received was on the 15th November 2016 with the amount owing reflecting a nil balance and no other invoices/statments. Recently I have been receiving calls from VVM Attorneys stating that I have an arrear amount of approx R500 owinng in respect of Vodacom account. An email was sent to vodacom legal to rectify this problem and I am still awaiting a response. I cannot be responsibe for the error Vodacom has made. What pathetic standards and service from Vodacom!!! I will never do business or recommend Vodacom to anyone as a reputable service provider. </p>