DG
Dries G

1 reviews | Active since Mar 2015

10 Mar 2015, 10:33

Failling to activate a multidata SIM card

I am struggling now about two months with Vodacom to get this sim card activated. It has been referred to their IT department already three times and it came back the problem has been solved, but simcard is faulty. The simcard has been swopped three times already, so I do not who they gonna blame next!!!<br> This is totally unacceptable. Been a client for at least 15 years and this the best you can do?? Every time I need to go to a Vodashop it cost me time and fuel to waist, just on another lot of empty promises.<br> Anxiously waiting to hear what you are going to for me, as one of you VIP clients

0
Replies (1)
Vodacom
Vodacom's reply11 Mar 2015, 11:37
Official
Hello dries54,

We are currently investigating this matter and will update you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites