Failing to deliever on contract

<p>i updated my phone contract on the 26 May 2017, of which the person that was helping me said that i will get my phone with in five working days, on the 03/06/2017 i called vodacom to find out what is happening, the lady that answer my call looked up the status of my parcel ( at RAM)and found out that it is under some investigation and something ******, then the lady tried to get me to call RAM of which i refused, because Vodacom has an agreement with Ram not me i has a contract with vodacom. then she said i should call on monday beause ram does not work on the weekend. i do not think i should be calling Vodacom again for the same thing. i would like Vodacom to sort out the issue with ram, and get me my phone that is all i want. and for the record this is the second time that RAM has failed to deliver my contract phone, the last time is was in January. the parcel number in question is K ********** </p>