Failing customer Service

<p>I have been a loyal vodacom client for about 8 years now. I have app**** for a new contract last week and despite me calling the call centre on 5 occasions for an update, I still have no feedback. Everytime I called it was advised that I need to speak to Guncaz.A and was advised to leave my details and this person will call me back. 4 days later no call.</p> <p> </p> <p>I am extremely disappointed in the service and run around I have received. Vodacom would have been my first choice but seems to have lost all sense of customer service and loyalty and well just don't care. Please cancel the application I completed as I app**** at a rival company and will be receiving my new device soon.</p> <p> </p> <p>Please rectify your service levels</p> <p> </p> <p>Regards</p> <p>Ex vodacom customer</p>