1 reviews | Active since Mar 2012
Failed Vodacom Online Confirmation Attempts
<p>I could write 10000 words but Vodacom Online has wasted enough of my time (and money in about 10 fruitless phone calls and online chats amounting to about 2 hours of my time). Bottom line: attempting to confirm an online order after receiving an application approval email and SMS has proven to be a disappointing and frustrating experience. The deal I app**** for expires in 2 days. Vodacom Online, PLEASE call me back to confirm my order. I expect this deal to be honoured as I have done everything that was expected from my side and I have an excellent credit score so that cannot be an excuse and I also expect delivery to take place within the time frame as per your website. I am tired of calling you just to be told that the consultant will call me back. Bad bad bad bad service and the contract has not even been activated yet. If this wasnt such a good deal, I would have just cancelled the whole thing. CALL ME, PLEASE!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Wow, and to top it all I just sent a cancellation email to the address supp**** in your approval email and it was returned with a message that the address could not be found. Wow, you really suc**** This is officially a notice to Vodacom Online that I am cancelling my application on ref ********** 0. I never want to have anything to do with Vodacom again. What a useless ****** company.
Wow, and to top it all I just sent a cancellation email to the address supp**** in your approval email and it was returned with a message that the address could not be found. Wow, you really suc**** This is officially a notice to Vodacom Online that I am cancelling my application on ref ********** 0. I never want to have anything to do with Vodacom again. What a useless ****** company.