1 reviews | Active since Jul 2016
Failed to reimburse full amount
<p>My Account No l ********** -9</p> <p>On the 3 June 2016 I cancelled my contract on Cell No ********** 408 which amounted to R119.50. I noticed that on my current monthly bill I was only reimbursed R19.50 and not R119.50 as it should have been. This effectively means u withheld R100. Could u please explain this??</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team