1 reviews | Active since Dec 2016
Failed to port number correctly
<p>I still have a contract with Vodacom, however I asked them to port my number on that contract to a new contract at MTN and assign a ghost number to the Vodacom contract.</p> <p> </p> <p>MTN has informed me that from Vodacom's side, they did not set up call routing properly and as such, I cannot receive any calls on my ported number.</p> <p> </p> <p>Please can you ensure that call routing is sorted out????</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Adam
Please be advised that your query has been forwarded to the relevant team for urgent assistance.
Regards,
RJ
Dear Adam
Please be advised that your query has been forwarded to the relevant team for urgent assistance.
Regards,
RJ
