AO
Andre O
1 reviews | Active since Sept 2020
13 Sept 2020, 19:34
Failed to cancel contract.
Failed to cancel my contract.I asked for a conformation on email..stil didnt receive it?I phoned a second time and they told me it had not been canceled.I asked them to cancel it the second time and send a conformation on email.Still nothing?Inconsistant signal and unfair data rates.Please dont even consider vodacom as a service provider.
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Vodacom's replyOfficial
13 Sept 2020, 22:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Sept 2020, 22:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team