MI
Miriel I
1 reviews | Active since Oct 2014
14 Mar 2016, 21:08
Failed SIM Registration
My phone was ****** while I was shopping at Sandton City on 13 March 2016. I went to the Vodashop closest to the Samsung and Hagen Daz stores to soft block the SIM in my ****** phone; get a new SIM and do a SIM swap.<br> This evening, 30 hours later my spare phone shows the message that the SIM registration has failed. The SIM is not working at all.<br> I would call the Vodacom Call Centre, but I don't have a working phone with which I could do so.<br> Please fix this.
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Vodacom's replyOfficial
15 Mar 2016, 10:50Hello thedowager,
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Mrs K
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Mrs K
Consumer Website Team
Best regards,
Vodacom's reply15 Mar 2016, 10:50
Official
Hello thedowager,
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Mrs K
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Mrs K
Consumer Website Team
Best regards,