Failed promises
<p>After promising that a consultant at Vodacom would contact me to resolve the issue of the fraulent contract that was created on my account - Nobody has contacted me. Vodacom has ****** more than R15000 from me and I can't even get this contract cancelled never mind reimbursed. I have lost all trust in Vodacom as a service provider.</p>
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
29 Jul 2016, 10:42Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Jul 2016, 10:42
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,