Failed number port from another network.

We have gone to a Vodacom shop to do a number port. We have made sure the MTN number is properly converted to a prepaid number. We got all the required documents and proceeded to the nearest Vodacom shop. We followed all the steps to do the port and recieved the right sms's. 2 days later we switch the simcard only to find out that the port failed according to the call centre. <br> <br> Now we have to do all the nonsense again going back to a Vodacom shop? <br> <br> You lost another potential client as my wife was interested in you VIP Red contract.