ED
Elisna D
1 reviews | Active since Aug 2021
20 Jun 2022, 12:42
failed insurance
i took out an accidental insurance , now that thy have to fix my phone they claim that I don't have an insurance. transferring me from pillar to post as i would like to have a recording of our conversation regarding the insurance
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Replies (2)
Vodacom's replyOfficial
20 Jun 2022, 13:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Jun 2022, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 Jun 2022, 09:14Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that Finrite were not able to make contact with you however responded via email. Regards Consumer Website Team
Best regards,
Vodacom's reply24 Jun 2022, 09:14
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that Finrite were not able to make contact with you however responded via email. Regards Consumer Website Team
Best regards,