JB
Jolande B
1 reviews | Active since Nov 2013
03 Dec 2021, 15:02
Failed Fibre Promise
Someone 'sold' me Fibre at my home in May 2021. I received an email with the Order Confirmation Letter a few days later and then received a router a few days after that. Since then - NOTHING. I have tried to follow up but have had absolutely no luck. This is pathetic!!
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Replies (2)
Vodacom's replyOfficial
05 Dec 2021, 13:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Dec 2021, 13:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JB
Jolande B's updateReviewer Update
06 Dec 2021, 14:24No-one has bothered to contact me. Terrible service Vodacom!
JB
Jolande B's update06 Dec 2021, 14:24
Reviewer Update
No-one has bothered to contact me. Terrible service Vodacom!