Failed Debits leads to Penalties

I am Feeling So angry right now.

Vodacom Fails to debit on the 25th of Each Month now I have to pay penalties of R100.88 for each debit order not going through.

I am so sick of this greedy Companies. I should've listened when they failed me on my Cellphone contract in 2018.

Vodacom came to install fibre at my house 3rd week in May 2022. They Say "First Month is Free then you only start to pay next month end of June. End of July 2022 No Debit orders went of so I had to go pay it in at Shoprite.

Last Month 12 September 2022 I had to go in again and do the payment at Shoprite. So I phoned Vodacom and requested that my debit order goes of on the 25th of each month.

on the 5th of October 2022 I get an email statement of R1398 [R599 + R599 for debits who did not go of] and [R100.88 + 100.88 penalty fee for debit not going of]

Every month I do not deduct money from my account on the 25 or the 26 so my debits can all go of. I phoned them today with so much frustration, I asked them to cancel my Fibre Service , They Rep**** "But Sir, you need to give 30 day notice". So now I must pay R1398 + R599 for the coming month of October and to be honest, I do not have that type of money to just give away.

We all remember the voice line we get when phoning them. "Please note, this call is recorded for security purposes" Please go and check that "Recording where I requested a debit order every 25th.

I am desperately trying to cancel this Service and would never recommend Vodacom to anyone.

Vodacom if you reading this, which I doubt you do.

PLEASE , I am begging you, phone me back with a solution as to where you can assist me in cancelling my service with you.