PP
Pieter P

1 reviews | Active since Nov 2017

11 Jun 2018, 10:12

Fail to refund R2074

I am out of ideas with Vodacom. I've been trying for 6 months to get my refund out of them , without any luck. Even after numerous mail from them confirming that they do owe me and the amount , they just do not refund the money they owe. R2074 . I've spoken to our regional HO , still no luck. Could someone please advise how to convince them to settle to get this out of our lives for good.

0
Replies (2)
Vodacom
Vodacom's reply11 Jun 2018, 10:42
Official

Dear Customer

Thank you for making us aware of this issue.

We will follow up with our Accounts team on this matter make contact with you in due course.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team

PP
Pieter P's update14 Jun 2018, 17:42
Reviewer Update
Two days later , still no response from Vodacom................... This is what I'm talking about