PM
Promise M

1 reviews | Active since Feb 2018

28 Feb 2018, 13:50

Factory fault phone Nokia 3

believe that I am not being treated fairly by Vodacom and Nokia. I feel that my rights as a customer is being undermined. I haven’t used these phone since I bought it on the 15th of December 2017. It has been in and out of repair centre. How do you fix a phone with a factory fault? It’s more than months now, trying to fix a new phone.

A phone was bought at Edgars Brooklyn and Now is at Vodacare Centre

0
Replies (2)
Vodacom
Vodacom's reply28 Feb 2018, 15:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply01 Mar 2018, 15:02
Official

Good day,

Feedback has been provided.

Regards,
RM