FACEBOOK MESSANGER PLATFORM TRYING TO COMMIT *****

THEIR FACEBOOK PLATFORM GIVES THE MOST UNPROFESSIONAL AND RUDE SERVICE I HAVE EVER EXPERIENCED. I ASKED THEM TO UPDATE ME ON THE STATUS OF MY UPGRADE, AND THEY ASKED ME THE NORMAL SECURITY QUESTIONS, WHICH I ANSWERED, LIKE I ALWAYS DO WHEN I PHONE ETC, THEN THEY STARTED ASKING OTHER QUESTIONS, THAT ARE NOT NORMALLY ASKED, AND WHEN I STARTED GETTING SUSPICIOUS, AND ASKED WHY THEY ASK THESE QUESTIONS THEY TOOK FOREVER TO REPLY, WHICH MADE ME EVEN MORE SUSPICOUS. AFTER THEY REP****, AND I GAVE THEM THE CORRECT INFORMATION, THEY INFROMED ME THAT THE INFORMATION I GAVE THEM IS INCORRECT. AND THEY CANNOT ASSIST ME. I TOLD THEM IF ITS INCCORCT ITS BECAUSE ONE OF THEM CHANGED IT. I NEED THIS MATTER TO BE LOOKED INTO, AS I FEAR IT MIGHT HAVE BEEN AN ATTEMPT TO COMMIT ***** BY SOMEONE WORKING AT VODACOM, OR SOMEONE PRETENDING TO WORK AT VODACOM. I NEED FEEDBACK THAT THE PERSON B EHIND THIS STUNT WAS APPREHENDED. I HAVE BEEN A CLIENT OF VODACOM FOR MORE THAN 10 YEARS AND THIS IS TRULY WAY BEYOND PATHETIC.