CB
Charlotte Biesman-Simons

1 reviews | Active since Mar 2009

13 Sept 2015, 17:59

Fabulous assistance

I contacted the Vodacom call centre via their very efficient on-line chat facility. I first spoke to Lubalo and then to a second agent whose name I unfortunately did not record. My request was for itemised billing, needed urgently due to a pending bank ***** case. Even though it was not a standard request, the second agent I spoke to was fantastic. He called me back, sorted out the further information that was needed and my request was successfully addressed within one day. Great service!

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Replies (1)
Vodacom
Vodacom's reply14 Sept 2015, 08:27
Official
Hello my turn,

Thank you for taking the time to post this compliment on the website.

We truly appreciate your support and feedback.

This posting has been sent to the store in question for appropriate recognition.

Regards,
Vodacom Consumer Website