SS
Stokololostokololo S

1 reviews | Active since Dec 2023

13 Dec 2023, 10:17

*****

On the 25th of October 2023 it came to my attention of a *****ulent contract taken out in my that kept debiting my account. I contacted them, poor service and they refuse to give me information on a contract that they say i took,they advised that I should complete a dispute form and send signature specimens that was sent,still today I have not received any feedback nor my money and when I call they advised I must call the ***** department but the number never goes through. How many other people are their robbing with this *****ulent contracts

0
Replies (1)
Vodacom
Vodacom's reply13 Dec 2023, 12:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team