VM
Virginia M

1 reviews | Active since Nov 2020

18 Jan 2024, 15:36

*****

I received a call this morning from debt collectors saying that Vodacom handed me over because my account is on arrears. i do not a contract with Vodacom the person that did ***** used my id number and a Germiston address, that person banks with Tyme bank. i never stayed in Germiston i never had an account at Tyme bank. Vodacom delivers cellphones without security check.

0
Replies (1)
Vodacom
Vodacom's reply19 Jan 2024, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team