MK
Mabree K
1 reviews | Active since Jan 2020
01 Apr 2022, 16:51
0
MY got a contract phone pays R420 per month for oppo special in december 2021 mid month of March phone ****** in Hillbrow while picking me up from work, they could not to anything without a police statement, but the phone is still be paid, i feel that is soo unfair from a customers perspective, he has no phone but the debit still deducts...not fair...im an unhappy client with this vodacom IN ROSEBANK AND the fact that he has no phone upto no nothing was done, the consultant said he must bring a statement..he has not even gotten time to do that as yet!!!!!!!!!..i want to cancel the contract and need our money back.
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Replies (1)Vodacom's replyOfficial
03 Apr 2022, 09:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Apr 2022, 09:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
