F the upgrade
Dear vodacom. Im getting irritated with the 10 calls a day from the upgrade department. Im not stupid and i know i can upgrade and i told the 37 other people that i dont want to upgrade and will go instore when i want to but this message clearly does not travel within the department. Maybe make a note? Or take my number off the upgrade list? I dont want an upgrade. Leave me alone.
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Replies (2)
Vodacom's replyOfficial
28 Mar 2022, 14:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Mar 2022, 14:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
28 Mar 2022, 15:52Dear Jako Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have sent your details to our Business Partners to remove your information from the database.
We do apologise for the inconvenience this has caused. Regards Consumer Website Team
We do apologise for the inconvenience this has caused. Regards Consumer Website Team
Best regards,
Vodacom's reply28 Mar 2022, 15:52
Official
Dear Jako Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have sent your details to our Business Partners to remove your information from the database.
We do apologise for the inconvenience this has caused. Regards Consumer Website Team
We do apologise for the inconvenience this has caused. Regards Consumer Website Team
Best regards,