CM
Carol M
1 reviews | Active since Nov 2021
19 Dec 2022, 11:37
Extremly rude service
I have callaed in vodacom customer care on 082135 around 16:21 on the 11 Dec 2022 and the service i received from that call was shocking .The agent was so rude that he refuse to give me his manage details.I then call again to report that rude Agent was promised that they will call me back but am still waiting even today the 19 Dec 2022.
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Vodacom's replyOfficial
19 Dec 2022, 12:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Dec 2022, 12:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team