Extremely Upset with Vodacom prepaid/contract rules

<p>I have been a loyal Vodacom support for 15 years now. I have been on contracts for the majority of this time. My last contact ended 31/01/2017 so I opted to go to pay as you go until I could decide on a new phone instead of paying a contract premium for a now 2 year old phone.</p> <p> </p> <p>I now need to upgrade/open a new contract (phone no longer working), but Vodacom refuses to give me a new contract on my existing number. I do not wish to get a new number, but it is ridiculous that I have to be on prepaid (still with Vodacom!) for 6 months before I am allowed to get a new contract with my existing number.</p>