Extremely upset and disgusted with thia service

Terrible service from vodacom. Since August 2022 i have been dealing with my fibre account issue which they "claimed" they have sorted but i have now been contacted by debt collectors and my credit score has been affected. I have requested call backs from them and wrote multiple emails to which i have gotten no response or resolution yet they have mailed me stating my account has been settled but MBD keeps calling me to pay my account. I am very disgusted with their service i would never recommend them to anyone because of their **** customer service. I now have to await on them to fix their mistake and have my credit score corrected which is wrong. Its been 7 long months with no resolution.