Extremely Unhelpfull

I contacted Vodacom for an upgrade of my contract and spoke to a call centre agent who was extremely unfriendly. I asked her how are you and she said yes how can I help you. Only after asking her the second time she answered fine. She was not once friendly or did she answer my questions correctly. I do not owe Vodacom a thing, they are the one's needing my money. With so many other companies around I cannot believe that Vodacom does not appoint people to assist in a friendly a helpful way to try and retain customers. I have another contract with them and I am surely going to cancel that one to. Extremely poor service!