Extremely unhappy with Vodacom

Fibre internet went off on Sunday morning (4 August). Phoned Vodacom Fibre customer care to find out what is going on as I'm in a complex with 40 other units and everyone's internet is on besides ours. They assisted and told us thatvit was an outage in the area. Monday morning the fibre was still off and when we got home from work on Monday and it was still off, we then proceeded to phone Vodacom again and they said it was that the ont was down and a yicket was lodged for a technician to come out. Tuesday afternoon the fibre was still down, phoned Vodacom once again and then they advised that we have to wait the 72 hours for the issue to be resolved. On Wednesday afternoon, the fibre was still down and once again Vodacom cannot give me answers. On Thursday during the day, someone from Vodacomphoned to ask if someone from Metrofibre has contacted me to come out, I advised that no one to date has contaced me, tgis person would followbup with Metrofibre and get back to me with feedback. Tobdate no feedback from this person. On Friday getting home from work, with still ko fibre, i proceeded to phone Vodacom again and spoke to an agent called Keishen, she advised me that a metrofibre panel was now off and it went off at 2pm on Friday, she would also contact Metrofibre to find out why my ticket from Monday has not been resolved, she phoned me back on Saturday morning tobstate that she was number 77 in queue to speak to Metrofibre, it is now Saturday night and I still dont have an internet connection. Losing time and money just because vodacom fibre can't resolve issues.