1 reviews | Active since Feb 2017

03 Feb 2017, 07:50

Extremely unhappy customer

<p>I have been a customer of Vodacom for 15 years and I am extremely unhappy at the moment! I was abroad for the past 6 months and didn't use any airtime, hence once I came back I had about R570 lairime that accumulated. Today not even a week later it is all gone and I did not make any long phone calls and I run on WiFi most of the time .What Happend to my airtime?</p>

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Replies (1)
Vodacom
Vodacom's reply03 Feb 2017, 11:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team