CVdM
Caren Van der Merwe
1 reviews | Active since Jul 2020
11 Dec 2020, 12:48
Extremely unhappy
I am disappointed in vodacom. I have always had over data on my wifi contract. The last two months it's just vanishing at a terrific pace. We have checkes all phones and we dont have torrent on etc. I am so tired of it looking like its my problem. This is not acceptable. I am expecting the data to be returned please. I am not happy with this at all.
Caren van der Merwe. ***
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Replies (2)
Vodacom's replyOfficial
11 Dec 2020, 14:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Dec 2020, 14:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CVdM
Caren Van der Merwe's updateReviewer Update
15 Dec 2020, 13:31Thank you for the data but i want an explanayion as to how come in a year we have either just made it or have carried over now all of a sudden there is this proble.m. I dont agree with this answer.
CVdM
Caren Van der Merwe's update15 Dec 2020, 13:31
Reviewer Update
Thank you for the data but i want an explanayion as to how come in a year we have either just made it or have carried over now all of a sudden there is this proble.m. I dont agree with this answer.