DS
Don S

1 reviews | Active since Sept 2016

29 Nov 2016, 14:10

Extremely Unhappy

<p>I tried taking an online contract yesterday and wanted assistance. Called these numbers and no one answers. ********** 4, ********** , ********** 530. Your staff from other deptartments are so unwilling to assist. You need to up your game on service delivery in order to get a better bite of the cake. Please provide me with an email address of the coo/ceo in order for me to relate my experience as what is so hard to get someone to assist.</p>

0
Replies (2)
Vodacom
Vodacom's reply29 Nov 2016, 15:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

DS
Don S's update22 Dec 2016, 15:02
Reviewer Update

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