Extremely slow service

<p>I signed up a new WiFi router with Vodacom in January. Took me 3hours in the Vodashop. Now I am upgrading my cellphone contract. 1hour and counting. This is very frustrating and not the people that work here' s fault. The system is very slow, it take ages to complete all the forms, and I've been a customer for more than 10years. As I am writing here the system just hanged, now have to start over, probably using their own 4G network lol. I'm going to try MTN next time. My work Phone is at MTN and not nearly as slow as Vodacom... </p>